Vanilla Tours

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GENERAL CONTACT INFORMATION

For all general inquiries, including new and existing reservations, please e-mail us at info@vanillatours.com.

CONTACT US

Head Office

Turkey:+90-212-705-48-00
United Kingdom:+44-20-3318-4847
United States:+1-202-618-9268
Romania:+40-31-630-0196
Bulgaria:+359-2-491-7743
Slovenia:+38-61-888-8204
Finland:+358-931-582-023
Mexico:+52-55-4770-7362
Turkey (fax):+90-212-356-2484
Bahrain:+973-1619-9626
Brazil:+55-21-3958-1336
Tunisia:+216-25-901-100
Latvia:+371-6-785-91-86
Poland:+48-221001271
Georgia:+995-32473910
Yemen:+967-1-430500

Business Hours:

Monday – Sunday: from 9.00 AM to 6.00 PM - GMT+3:00

Head Office:

VANILLA TOURS
HarmanYolu Ust Sok. No:10/5 Meric Plaza
Mecidiyekoy / Istanbul
34394 / Turkey

Branch Office:

VANILLA TOURS
Hasan İgneci Sok. Baykar Apt. D:3
K.Kaymanlı / Lefkosa
KKTC
Any complaints about the hotel or facilities must be raised directly with the hotel management during your stay, however any issues which could not be resolved satisfactorily must be notified to Vanilla Tours in writing or by email as soon as possible and we will abide by the following time-scales:
  1. (1) an acknowledgement sent within three working days
  2. (2) a progress update within 14 working days
  3. (3) a substantive reply and conclusion within 28 working days
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VanillaTours is a brand and wholly owned subsidiary of LEONAR-DO REZERVASYON VE TURIZM SANAYI LTD.STI. and BERLEON TRAVEL LIMITED